Privacy policy

Last Updated: 28/05/2026

Norse Primal (“Norse Primal,” “we,” “our,” or “us”) values and respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, interact with, or make a purchase through our website and services (the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.


Collecting Your Information

We collect personal information in a variety of ways, including information you provide directly to us and information collected automatically when you use our Services.


Information You Provide

We may collect personal information you voluntarily provide when you:

• Place an order
• Subscribe to marketing communications
• Contact customer support
• Submit reviews, surveys, photos, or feedback
• Participate in promotions or giveaways

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment and transaction information
• Account information
• Communications and content submitted to us

If you choose not to provide certain information, some features or Services may not be available to you.


Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• IP address
• Browser and device information
• Operating system
• Pages viewed and website interactions
• Referring URLs
• Order history and shopping activity
• Geolocation information
• Analytics and usage data

We may use cookies, pixels, web beacons, and similar tracking technologies to collect this information.


How We Use Your Information

We use personal information for legitimate business and commercial purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Communicating with you regarding purchases, updates, or inquiries
• Improving and optimizing our Services
• Personalizing user experience
• Sending marketing, advertising, and promotional communications
• Conducting analytics, research, and trend monitoring
• Preventing fraud, unauthorized transactions, and security incidents
• Complying with legal obligations and enforcing our policies

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.


Sharing Your Information

We may share your personal information with third parties that perform services on our behalf or assist us in operating our business, including:

• Shopify and e-commerce service providers
• Payment processors
• Shipping and fulfillment partners
• Analytics providers
• Marketing and advertising partners
• Affiliates, contractors, and service providers
• Legal, regulatory, or governmental authorities where required by law

We may share limited information with advertising and analytics partners to market and improve our Services. Depending on your jurisdiction, this sharing may be considered “sharing” or “selling” under applicable privacy laws.

We do not sell your personal information for monetary compensation.


Relationship with Shopify

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and Services.

Shopify may independently collect and process certain personal information relating to your interactions with our store, including through cookies and analytics technologies. In some circumstances, Shopify acts as an independent data controller.

For additional information regarding Shopify’s privacy practices, please visit:

https://privacy.shopify.com


Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Services, personalize user experience, analyze website performance, and support advertising and marketing activities.

Types of technologies we may use include:

• Essential cookies
• Functional cookies
• Analytics cookies
• Advertising and retargeting cookies

You may manage cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

We may also honor browser-based privacy signals, including Global Privacy Control (GPC), where required by applicable law.


Marketing Communications

If you choose to receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in our emails.

We may continue to send non-promotional communications relating to your orders, account, or transactions.


Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information, including SSL encryption where appropriate.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Any transmission of information is at your own risk.

You are responsible for maintaining the confidentiality of your account credentials and devices.


Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Fulfill transactions
• Comply with legal, tax, or regulatory obligations
• Resolve disputes
• Enforce our agreements and policies

When personal information is no longer required, we may securely delete, anonymize, or aggregate it.


International Data Transfers

Your information may be transferred to, processed, and stored in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.

By using our Services, you consent to such transfers and processing.

Where required by applicable law, we may rely on contractual protections or other lawful transfer mechanisms.


Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction or deletion
• The right to object to or restrict certain processing
• The right to opt out of targeted advertising or data sharing
• The right to data portability
• The right to withdraw consent where applicable

To exercise your rights, please contact us at: support@norseprimal.com

We may require verification of your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.


Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete such information.


Third-Party Websites

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third parties.

We encourage you to review the privacy policies of any third-party websites you visit.


Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or operational requirements.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services following any updates constitutes acceptance of the revised Privacy Policy.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: 

Zeraya LLC  
15442 Ventura Blvd., Ste 201-1747  
Sherman Oaks, CA 91403  
United States  

Email: support@norseprimal.com